How to start testing the ServiceNow environment for your work
3 min readMay 14, 2024
Recently, I had to test out an integration of GitHub App with ServiceNow. ServiceNow, if you are not aware, is a popular tool where many companies use for ticketing system and task automation flow. In a way, it is similar to ZenDesk, but ZenDesk is more used for support tickets while ServiceNow is more used for general automations.
Several times in the past, customers came to ask about ServiceNow integration with GitHub. But those are quite related to a point “how can I start integrating GitHub with ServiceNow.” In that case…